Returning Candidate?

Lead Logistics

Lead Logistics

Requisition ID 
2017-7865
Country 
Hungary
City 
Budapest
Posted Date 
2/11/2017

Opportunity Details:

Overview:

Celanese

 

Celanese Corporation is a global technology leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. With sales almost equally divided between North America, Europe and Asia, the company uses the full breadth of its global chemistry, technology and business expertise to create value for customers and the corporation. Celanese partners with customers to solve their most critical needs while making a positive impact on its communities and the world. Based in Dallas, Texas, Celanese employs approximately 7,100 employees worldwide and had 2015 net sales of $5.7 billion, visit www.celanese.com.

Responsibilities:

POSITION SUMMARY: 

Lead group of Logistics Coordinators, who execute logistics activities aligned by mode and business line. Fundamentally the role is to ensure on time shipment from the plants and on time delivery to the customer, with zero defects. Position will be responsible for day to day management of personnel in addition to resolving any escalated issues relating to transportation delays, equipment challenges or other issues impacting on time delivery to the customer. This position will interface with their counterparts in SCD leadership to develop and manage business processes that meet productivity and quality metrics ensuring a seamless order-to-deliver process resulting in excellent customer service in compliance with all regulatory requirements.

 

AREAS OF RESPONSIBILITY:

 

  • Oversee processes and personnel which coordinate all load, shipment and traffic processes with local plant and warehouse personnel to ensure on time delivery to customer
  • Ensure adherence to all Safety and Compliance written standard operating procedures and controls, trade compliance, customs compliance, transportation and logistics regulations, Sarbanes Oxley, Dangerous Goods regulations, Responsible Care and ISO 9000
  • Oversee resolution management processes and determine effectiveness related to accidents, returns, diverted rail cars, insurance issues, quantity differences and any other customer or compliance impacting issue
  • Ensure SAP postings are executed in a timely manner aligned with revenue recognition rules and ensure timely discrepancy resolution
  • Responsible for month end close activities related to revenue recognition controls
  • Maintain scorecards with metrics for internal process performance as well as external process performance for carriers and 3rd party warehouses
  • Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when unforeseen delays in shipping from plant and ultimate delivery to customer are encountered.  Investigate failures and develop process changes to address “routine” failures
  • Cooperate with Logistics Procurement for contract negotiations (carriers, service providers)
  • Monitor and report on carrier performance
  • Participate in customer service, sales and other meetings as appropriate
  • Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures
  • Manage work planning, vacation planning, follow up, meetings and scheduling to meet business requirements
  • Maintain contacts with 3rd parties to ensure tactical daily issues and month close issues are resolved promptly
  • Responsible for supervising, managing and motivating team members on a daily basis.

 

Qualifications:

  • 5 years Logistics or Customer Service experience and/or 3 years leadership responsibility 
  • Fluent English
  • German knowledge is an advantage
  • SAP Experience
  • Customer service attitude
  • Good interpersonal and leadership skills
  • Drive for results 
  • Strong problem solving and analytical skills
  • Ability to drive process improvements (Knowledgeable in Six Sigma and LEAN is an advantage)