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Customer Service Representative (German-Speaker)

Requisition ID
2026-23900
Country
Hungary
City
Budapest

Overview:

Customer Service Representative (German-Speaker) | Budapest (Hybrid)

 

Build meaningful customer relationships while growing your career with a global Fortune 500 company

 

Celanese Budapest is seeking a detail-oriented Customer Service Representative to manage our German-speaking customer relationships throughout the complete order-to-cash process. As part of our Celanese Business Solutions (CBS) team, you'll work in a hybrid environment that balances office collaboration with remote flexibility. With 13,300 employees worldwide and $9.7 billion in annual revenue, Celanese offers the stability of a Fortune 500 company with the innovation and agility of a forward-thinking organization committed to your professional development.

Responsibilities:

What You Will Do

 

  • You'll be the trusted voice for our German-speaking customers, guiding their orders from placement through fulfillment and payment.
  • Using SAP systems, you'll enter orders accurately, manage pricing, coordinate billing, and resolve any issues that arise with empathy and efficiency.
  • Your collaborative spirit will shine as you work with colleagues across sales, supply chain, finance, and quality teams to deliver exceptional service.
  • You'll handle the details that matter—processing returns, managing credit adjustments, maintaining customer records, and documenting feedback to improve our processes. When customers face challenges, you'll be their advocate, finding creative solutions that balance their needs with business requirements.
  • You'll also support sales teams with data insights and analysis, making you an integral business partner, not just a service provider.

Qualifications:

What You Will Bring

 

  • College or university degree
  • Fluent German and English language skills
  • Precise, detail-focused work approach
  • Proven troubleshooting and problem-solving abilities
  • Strong multitasking capability and stress management
  • Relationship-building skills and customer service orientation
  • Accountability, ownership mindset, and positive attitude
  • Process-oriented with creative problem-solving ability

 

Nice to Have

  • SAP system knowledge
  • Previous customer service experience

 

We offer

 

Competitive Benefits Package: Company health insurance, cafeteria system, school-starting benefit for parents, Employee Referral Program, comprehensive Rewards & Recognition Program.

Wellbeing Initiatives: Annual Healthcare Week with free examinations, Employee Assistance Program, fresh fruits and vitamins, MOL Bubi bike-sharing for eco-friendly commuting, charity extra leave.

Modern Work Environment: Hybrid work policy, exceptional green office space, pet-friendly workplace (weekly doggy days), diverse and inclusive culture.

Professional Development: Ongoing training opportunities, cross-functional projects, international exposure, clear career progression paths.

 

Ready to join? Apply Now.

 

#CelaneseBudapest #GermanSpeakingJobs #CustomerExcellence #OrdertoCash

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Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation is a Fortune 500 company that employs more than 11,000 employees worldwide with 2025 net sales of $9.5 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Celanese ist ein weltweit führendes Chemieunternehmen, das Spezialmaterialien herstellt, die in den meisten wichtigen Industriezweigen und Verbraucheranwendungen zum Einsatz kommen. Unsere Geschäftsbereiche nutzen unsere chemische, technologische und kaufmännische Expertise, um Mehrwert für unsere Kunden, Mitarbeiter und Aktionäre zu schaffen. Wir fördern Nachhaltigkeit, indem wir die von uns hergestellten Materialien verantwortungsbewusst verwalten und unser Portfolio an nachhaltigen Produkten ausbauen, um den Anforderungen unserer Kunden und der Gesellschaft gerecht zu werden. Wir sind bestrebt, einen positiven Beitrag in unseren Gemeinden zu leisten und Inklusion in unseren Teams zu fördern. Die Celanese Corporation ist ein Fortune-500-Unternehmen, das weltweit mehr als 11.000 Mitarbeiter beschäftigt und im Jahr 2025 einen Nettoumsatz von 9,5 Milliarden US-Dollar erzielte.

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