Senior Associate Accounts Receivable (Portuguese Speaker)

The Senior Associate - Accounts Receivable is responsible for ensuring that outstanding receivables are minimized by collecting revenue on time identifying potential bad debts, handling of complex portfolios such as Trade and Non-Trade for Mexico, Brazil, US and Canada and ensuring that disputed receivables are investigated and resolved.

In this role you should work in afternoon shift for 2 weeks monthly, but of course you would get the extra benefits that came with it.

What You Will Do

• Perform collection related activities such as dunning, reporting, disputes resolution and account reconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection
• Continuous relationship management with external customers (know your customer) and internal stakeholders (Sales, Credit, Customer Service etc.)
• Quick resolution of issues preventing payment
• Commitment towards  monthly KPIs/Targets
• Proactively seeks possibility for improved service delivery and to meet business needs
• Handle specific tasks as required, such as factoring runs, payment advice errors, reporting
• Actively participate in accounts receivable  projects as required
• Support team members with continuous knowledge sharing and issue resolution
• Supports team leader by continuous improvement in the processes and systems
• Newcomer support as required
• Any other tasks as assigned by line manager(s)

What You Will Bring

• 2-4 years collection experience, or order-to-cash or accounts payable experience with openness to learn
• Structured problem solving/troubleshooting abilities and follow-up skills to perform complex issue resolution
• Self-starter, goal oriented, agile personality
• Precise, shows attention to detail
• Fluent English and Portuguese language skills are required
• Very good communication and interpersonal skills. The position requires a lot of contact with internal and external customers in various channels including phone, chat, email and portals.
• Requires a basic understanding of accounting fundamentals and principles
• Ability to complete activities and accomplish objectives with limited direction
• Good understanding of the AR processes
• Must be able to collaborate with other AR, Credit, Sales, Master Data and Customer Service Teams

Additional valuable skills:

• Accounting knowledge & University degree is an advantage
• Good Spanish language skills are an advantage

Why Celanese?

• Cafeteria and Private Health Care Insurance
• Flexible working arrangements and home office possibilities
• Structured onboarding support
• Diverse career paths (people management, subject matter expert)
• Development opportunities (free language courses, online learning courses)
• Company events, doggy days at the office, CSR activities and possibility to join social groups

About CBS

CBS (Celanese Business Solutions) Budapest is more than a shared service center. In our team, you’ll be a true partner to Celanese, a leading chemistry company, and join us in improving the world through innovation. You’ll bring world-class solutions to our customers by our end to end processes, and your great ideas will be welcome. You’ll have career defining moments helped by our culture of continuous improvement, and as one of our best talents, you’ll grow through cross-functional and international opportunities. You’ll feel like you belong in our diverse community. You’ll enjoy our commitment to wellbeing, flexible working conditions and our exceptional green office that guarantee a great work experience every day. You’ll be able to balance your priorities and focus on what matters to you the most. Wherever you may be in your personal and professional journey – you’ll always find your place at Celanese

For more information, visit https//www.celanese.com/