Join the Celanese team and discover “The Chemistry of Us”
At Celanese, we believe our people are the key to our success. As we continue to grow globally and optimize how we serve our employees and partners, we are looking for a Supervisor, HR Shared Service Operations to join our HR Operations Team in Asturias.
This role combines hands-on HR operational delivery with team supervision and process excellence. The ideal candidate brings not only expertise in HR shared services but also a proactive mindset for continuous improvement, people development, and stakeholder partnership.
• Supervise and support a team of HR operations specialists to ensure timely and accurate delivery of end-to-end HR services across multiple EMEA countries.
• Ensure consistent execution of HR processes such as Onboarding, Offboarding, Employee Changes, Employment Verification, Contract Administration, Time & Attendance, and Benefits.
• Serve as a senior point of contact for escalated employee or stakeholder inquiries via the HR ticketing system.
• Foster a strong team culture focused on accountability, continuous learning, and employee experience.
• Drive operational excellence by identifying improvement opportunities and implementing standardized procedures.
• Collaborate closely with key stakeholders such as Payroll, Compensation, Legal, Talent Acquisition, and Global HR Operations.
• Monitor workload, service quality, and SLAs to ensure team performance meets expectations.
• Provide guidance, coaching, and development opportunities to team members.
• Participate in and support global and regional HR transformation projects.
• Minimum 3 years of experience leading an HR Shared Services or HR Operations team in a multinational environment.
• Strong knowledge of end-to-end HR processes across the employee lifecycle.
• Native or professional proficiency in Hungarian or Dutch is strongly preferred. Proficiency or fluency in French or Italian is also valued.
• Fluent in English (written and spoken).
• Strong stakeholder management skills with proven ability to build trust across teams and geographies.
• Experience working with HRIS systems such as SuccessFactors and ticketing tools like ServiceNow.
• Strong organizational and prioritization skills with attention to detail.
• Continuous improvement mindset, with a proactive and solution-oriented approach.
• High level of discretion, confidentiality, and professional integrity.
• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word).